Refund & Return Policy

Last Updated: [Date]

Thank you for shopping with [Store Name].

We want you to be satisfied with your purchase. If you are not completely satisfied, you may request a return within 30 days of receiving your order.

Eligibility for Returns

To qualify for a return:

  • The item must be unused and in the same condition that you received it.
  • The item must be in its original packaging.
  • Proof of purchase or order number is required.

Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Downloadable products
  • Personalized or custom-made products
  • Perishable goods
  • Items marked as final sale

Return Process

To start a return, contact us at:

Email: [Support Email]

Please include your order number and reason for the return.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to the original payment method within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue.